Get in touch with us

Due to the coronavirus emergency Dementia UK has closed our head office. Our staff are working remotely, and we do have access to our office phones and email; but there might be a delay in replying to you. Some of our core functions will be impacted during this unprecedented situation, including post handling and donation processing.

If you would like to make a donation please call 0300 365 5500 or donate online. We will still process and acknowledge donations by post but this may take several weeks. Unfortunately at this time we will not be able to fulfil orders of merchandise or collection boxes etc. Thank you for your understanding.

Admiral Nurse Dementia Helpline

If you have any questions about dementia or if you need advice and support from an Admiral Nurse please contact our helpline:

Enquiries and donations

Our Supporter Care team is on hand to answer any donation questions you may have – whether it’s enquiring about making a donation, Gift Aid or a general enquiry regarding the charity.

Head office contact information

Dementia UK Head Office
7th Floor
One Aldgate
London
EC3N 1RE

Fundraising

If you have any questions about joining the team for one of our events, advice and support in putting on your own event, or information about Time for a Cuppa, please contact our friendly fundraising team.

Media enquiries

Our friendly and efficient team will be happy to help with any media enquiries.

Complaints policy

We understand that there may be occasions when you may not be happy with the service you have received and we would ask that you let us know.

Contact form

If you’d prefer not to phone then you can use the form below to direct your enquiry to the right department.