Admiral Nurse Helen Green sitting at a desk on the phone

Book a virtual appointment with an Admiral Nurse

Talk to an Admiral Nurse at a time that works for you by video or telephone call

Book your appointment

Families living with dementia can access life-changing support from a dementia specialist Admiral Nurse, at a dedicated time and place that suits their needs.

If you’re caring for someone living with dementia you can book an appointment with an Admiral Nurse, in confidence. Appointments are free and confidential and available between Monday to Friday, from 9am to 4pm. Admiral Nurses have the time to listen and the knowledge to solve problems. They can help with any questions and concerns about dementia, including:

  • understanding the diagnosis, plus practical tips and advice for caring for a loved one with dementia
  • transition into nursing or residential home, or stays in hospital
  • understanding symptoms and changes in behaviour, and managing your own feelings

You can choose an online video appointment or a phone appointment. We are currently experiencing high levels of demand, with appointments booked one to two weeks in advance.

Professionals/booking on behalf of others

If you are a professional, family member or friend of a carer, please do not book without obtaining the carer’s permission first. Please also ensure you tell the carer the appointment time and date to avoid unexpected or unwanted calls from an Admiral Nurse and that you enter the carer’s contact details on the booking form.

It is thanks to our corporate partner, Leeds Building Society, that we were able to launch this service in June 2021 in response to Covid-19. With their support, in 2023 we are now bringing dementia care closer to home through face-to-face appointments across the UK. This service is called Closer to Home and you can access location details and face-to-face appointment bookings here.

Virtual appointments have provided Admiral Nurse support to over 3,600 families since June 2021. We will continue to expand our virtual clinics service in addition to our face to face Closer to Home service to provide even more access to everyone seeking specialist dementia support right across the UK.

Paul Edwards, Director of Clinical Services.

Leeds Building Society logo

For more information about our dementia support services please visit our Get support pages.

If you’re looking for support right now, please see further details of our free Admiral Nurse Dementia Helpline here. The Helpline nurses will also be able to advise whether there is an Admiral Nurse service that you can access in your area.

By engaging with the service you are agreeing to our terms and conditions and privacy policy, both of which can be found here. If you have any difficulty accessing these, you must tell us before your appointment.