What is an Admiral Nurse and how can they help?
An Admiral Nurse is a dementia specialist nurse that provides life-changing care for families affected by all forms of dementia.
Our dementia specialist Admiral Nurses can help, whether you need an immediate answer or emotional support. From practical tips for caring and compassionate guidance to planning for the future, they are a lifeline. Dementia UK’s Admiral Nurses can support you in many ways.
Get support from the Admiral Nurse Dementia Helpline
The free, confidential Dementia Helpline is staffed by our dementia specialist Admiral Nurses who provide information, advice, and support with any aspect of dementia, including Alzheimer’s disease, vascular dementia, Lewy body dementia, and frontotemporal dementia. They can also advise whether there is an Admiral Nurse service in your area. The Helpline is ideal if you want to speak to an Admiral Nurse straight away.
Get support from Admiral Nurse Dementia Helpline
Call the Dementia Helpline on 0800 888 6678.
Opening hours:
- Monday to Friday 9am-9pm
- Saturday, Sunday and bank holidays 9am-5pm (closed 25th December)
You can also email the Helpline at helpline@dementiauk.org or fill in a form, and our nurses will email you back.
At times, our Helpline gets very busy. If you can’t get through straight away, please leave a message with your name, phone number and suitable times for us to call you back and one of our nurses will get back to you as soon as possible (usually within 48 hours).
Book an appointment
Our virtual clinic appointments give you the chance to discuss any non-urgent questions or concerns with a dementia specialist Admiral Nurse by phone or video call, at a pre-booked time that suits you.
Appointments are free, confidential and last 45 minutes. Other people, such as family members, can also join the appointment with you.
Appointment times:
- Monday, Tuesday and Wednesday 9am-7pm
- Thursday and Friday 9am-4pm
- Saturday 10am-4pm
You can choose to have a video, phone or face-to-face appointment.
Evening and weekend appointments are only offered by video call.
Book a face-to-face appointment
Book a face-to-face appointment
Our dementia clinics are being held at selected Nationwide branches across the UK and offer free, face-to-face appointments with an Admiral Nurse. Appointments are confidential and will take place in a private space within the branch. You do not have to be a Nationwide customer.
Appointments last 45 minutes and can be pre-booked at a time and location that is convenient for you. Other people, such as family members, are welcome to join you.
Dementia: what next? online sessions
Our free online series, ‘Dementia: what next?’, is designed to help you learn more about dementia and the next steps to take after a diagnosis. They are ideal if you or someone close to you has recently been diagnosed with dementia.
Hosted by our Admiral Nurses, the sessions will provide you with expert information and advice on topics we are frequently asked about, helping you navigate the future with more confidence.
You will be able to ask questions via chat, but you are also welcome to simply listen to the sessions without taking part. You can also refer back to them in the future.
