The Admiral Nurse Dementia Helpline is for anyone with a question or concern about dementia. From looking out for the first symptoms of Alzheimer’s, to understanding the challenges of living with someone with vascular dementia, our specialist Admiral Nurses have the knowledge and experience to understand the situation and suggest answers that might be hard to find elsewhere.
What happens when I call?
Our Admiral Nurses will listen to you and give advice and support.
You can take your time. There’s no time limit – many people call for more than 45 minutes – and you can call back whenever you need us
If suitable, you’ll receive a tailored information pack after your call which will be sent out in the post or by email.
I will always remember the support I received from your service. For a long time I found it difficult coping with my mother’s behaviour and my response to it. The person who listened to me was patient and inspiring and honest. It made a big difference to me.
Closed Christmas Day, Boxing Day and New Year’s Day – all other days open as usual.
Who is the Dementia Helpline for?
The people who most often contact us are families caring for someone with dementia, whether that be Alzheimer’s disease, vascular dementia, or one of the rarer types. But the Helpline is also available to people with a diagnosis of dementia, those worried about their memory or the memory of a loved one, and professionals working in dementia care. We’re here for anyone who needs one-to-one support and practical solutions.
‘At my lowest ebb, someone suggested I ring an Admiral Nurse. I had never heard of them but I rang. I firmly believe the nurse who talked to me for an hour on the phone saved my life.’
– Sheila Wainwright, former carer and campaigner
Confidentiality arrangements for Admiral Nurse Dementia Helpline
The Admiral Nurse Dementia Helpline is a free and confidential dementia advice and support service for family carers, people with dementia and professionals. Our Helpline offers a confidential service to all who contact us.
We ask that you give as much information about yourself and your situation as you can as it will help us to reply as fully as possible.
We will not share information with third parties except in specific situations in which we are required to by law, or if there is a potential risk of harm to the person with dementia, yourself or others.
You can read our confidentiality policy in full by clicking here. You can read about how we use your personal data and how we keep your data secure in our privacy and cookies policy here.