Admiral Nurse answering questions on Dementia UK Admiral Nurse Helpline

Admiral Nurse Dementia Helpline

Call our Dementia Helpline for free on 0800 888 6678 or send an email to

The Admiral Nurse Dementia Helpline is for anyone with a question or concern about dementia. From looking out for the first symptoms of Alzheimer’s, to understanding the challenges of living with someone with vascular dementia, our specialist Admiral Nurses have the knowledge and experience to understand the situation and suggest answers that might be hard to find elsewhere.

What happens when I call?

Our Admiral Nurses will listen to you and give advice and support.

You can take your time. There’s no time limit – many people call for more than 45 minutes – and you can call back whenever you need us

If suitable, you’ll receive a tailored information pack after your call which will be sent out in the post or by email.

I will always remember the support I received from your service. For a long time I found it difficult coping with my mother’s behaviour and my response to it. The person who listened to me was patient and inspiring and honest. It made a big difference to me.

Call our Dementia Helpline

For free on 0800 888 6678 or send an email to

Normal opening hours:

  • Monday – Friday 9am – 9pm

  • Saturday – Sunday 9am – 5pm

  • Please note, that the helpline isn’t open on bank holidays

Who is the Dementia Helpline for?

The people who most often contact us are families caring for someone with dementia, whether that be Alzheimer’s disease, vascular dementia, or one of the rarer types. But the Helpline is also available to people with a diagnosis of dementia, those worried about their memory or the memory of a loved one, and professionals working in dementia care. We’re here for anyone who needs one-to-one support and practical solutions.

‘At my lowest ebb, someone suggested I ring an Admiral Nurse. I had never heard of them but I rang. I firmly believe the nurse who talked to me for an hour on the phone saved my life.’

– Sheila Wainwright, former carer and campaigner

How do I get in touch?

Contact one of our Admiral Nurses on the Dementia Helpline today. Please call 0800 888 6678 or fill in the form below for help via email or a return call.
  • To help us provide you with accurate information, we would be grateful if you could complete as much of this form as possible. We'll then be able to recommend specific services where appropriate in your area. It will also help us identify areas where we should be working with local services to develop Admiral Nurse Teams.
  • Your details

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  • Please enter your phone number if you'd like us to call you back.
  • Your address

  • Start typing a postcode, street or address.
  • Your town and postcode will help us identify if you have an Admiral Nursing service covering your area.
  • Your enquiry

Confidentiality arrangements for Admiral Nurse Dementia Helpline

The Admiral Nurse Dementia Helpline is a free and confidential dementia advice and support service for family carers, people with dementia and professionals. Our Helpline offers a confidential service to all who contact us.

We ask that you give as much information about yourself and your situation as you can as it will help us to reply as fully as possible.

We will not share information with third parties except in specific situations in which we are required to by law, or if there is a potential risk of harm to the person with dementia, yourself or others.

You can read our confidentiality policy in full by clicking here. You can read about how we use your personal data and how we keep your data secure in our privacy and cookies policy here.

Dementia UK is a member of the Helpline Partnership