Cookie Policy

This Cookie Policy is referred to in our Website terms of use (which can be found at

Any capitalised words will have the meaning given to them in our Website terms of use.

Please note that by continuing to use our Website you are consenting to our use of cookies on the terms set out in this Cookie Policy. 

The Dementia UK website, like most websites, uses cookies to give you a more personalised web service and to provide information to us.

Cookies mean that a website will remember you. Cookies are small text files that sites transfer to your computer (or phone or tablet) to make interacting with a website faster and easier.

We use cookies on the website for our own internal purposes, to track how users navigate through the website and therefore how to improve our online services.

The information gathered from cookies help us to: review how our website is being used and therefore help us to improve our website and online services; simplify your ability to navigate through the website; personalise and improve the service offered to you by understanding your preferences and establishing which areas of the website are most relevant to you and know if the website is operating effectively.

In addition, the type of device you are using to access our website and the settings on that device may provide us with information about your device, including its type, what specific device you have, what operating system you use, the device settings, and why a crash may have happened. The operating system provider or the manufacturer of the device will have more details about what information your device makes available to us.

It is possible to prevent your web browser from accepting cookies from our Website and details of how to change your local settings can be found in your web browser. However, please be advised that where you choose to prevent cookies, it is possible that core features of our Website will not work and you may experience limited functionality from the Website

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our website.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works and makes information quicker and easier for you to find.
  • Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. The table below explains in more detail the cookies We wish to use on our Website:


Cookie Name Purpose
Google Analytics _utma _utmb _utmc _utmz These cookies are used to monitor how visitors use Our Website. The anonymous information collected will help Us improve the experience of using Our Website for visitors through the collation of web traffic patterns, user preferences as well as information on how You came to find Our Website. More information:
Google Analytics _ga _gat These cookies are used to distinguish between users of Our Website.
WordPress wordpress_test_cookie This cookie is used to check that the browser You are using to access Our Website is capable of accepting cookies.
CloudFlare _cfduid This is a Cookie security service provider that acts to override the security settings based on Your IP address which would only allow legitimate human visitors to access the website.
UVC uvc This cookie allows You to like and post content from Our Website on social media. However please note Our terms and conditions in respect of when and how you can share content from Our Website.
Google Maps APISID CONSENT HSID NID SAPISID SID SSID These cookies enable Us to monitor the number and behaviour of Google maps users.

Third Party Cookies

Where You have accessed Our Website via a third party website, Your web browser may have already accepted a cookie. Whilst We are unable to accept any responsibility for these third party cookies (as they are not promoted or created by Us nor are they under Our control), We would recommend that you review the privacy policy or cookie policy for any search engines or websites that have linked You to Our Website, so that You may fully understand the privacy policies they currently have in place.

Personal Cookie Settings

Your browser settings will allow You to manually control Your personal cookie settings and further information can be found in the ‘Help’ section of your chosen web browser.

To find out more about cookies, including details of cookies and how to manage and delete them, please visit or

Complaints or queries

We strive to meet the highest standards when collecting and using personal information, including when it comes to cookies. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of cookies is unfair, misleading or inappropriate. We would also welcome suggestions for improving our procedures.

If you have any questions about these terms and conditions, please contact us:

by email:, by phone 020 8036 5400, or by post Dementia UK, 7th Floor, One Aldgate, London, EC3N 1RE.