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Nationwide Branch Admiral Nurse Clinic featuring Lesley Potter (Dementia UK Admiral Nurse) and a volunteer model posing as the public (Kashem Chowdhury, Nationwide staff)

Our transformational partnership with Nationwide

Our partnership with Nationwide Building Society is enabling us to provide even more families affected by dementia with life-changing specialist support. Dementia UK is partnering with Nationwide as part of its Fairer Futures social impact strategy, helping to tackle some of the biggest issues in society today and supporting those who have been dealt an unfair hand.

Our partnership with Nationwide will help us support an additional 100,000 people living with dementia, and their carers. So far, we have already supported 40,354 people as we work towards this goal.

So far in our partnership:

  • 88 %

    of people

    that received support said it made a difference to their to take better care of the person with dementia.

  • 5 ,900

    people accessed help

    Over 5,900 people accessed help through clinics held in Nationwide branches.

  • 40 ,354

    people living with dementia

    and their carers were supported by specialist Dementia UK Admiral Nurses.

    (all figures up to end of September 2025)

"A lot of clinical settings feel quite scary and unsettling for a person with dementia. Our memory clinic is an old psychiatric hospital where all the doors are locked, which is quite an intimidating environment. Going to a Nationwide Building Society (branch) that I'm familiar with made me feel so much more at ease. It meant I was able relax and open up a lot more."

Jane, supported by Dementia UK and Nationwide's Admiral Nurse clinics

Nationwide Fairer Futures has funded an additional 30 dementia specialist Admiral Nurses, who provide families with expert, compassionate support when they need it most.

This includes:

  • 18 Admiral Nurses who are providing face-to-face dementia clinics in over 200 Nationwide branches across the UK
  • 10 Admiral Nurses who support families on our national Helpline and in virtual clinic appointments
  • Two Dementia at Work Admiral Nurses who have been embedded into Nationwide for the duration of the partnership. These nurses provide virtual clinics to Nationwide colleagues affected by dementia and deliver training that benefits customers and colleagues

 

“I’ve worked for Nationwide for almost 22 years, and meeting with the Admiral Nurse to talk was probably the most profoundly impactful conversation I’ve had at work.”

Nationwide colleague supported in a one-to-one clinic appointment

Alongside supporting 40,354 people through our partnership, these are some of our highlights to date:

  • More than 200 Nationwide branches across the UK have hosted dementia clinics
  • The BBC’s The One Show featured a story on our in-branch dementia clinics
  • 500 Nationwide colleagues raised £44,000 through Time for a Cuppa, our flagship tea party campaign sponsored by Nationwide
  • 100 MPs and their representatives joined our parliamentary reception supported by Nationwide , where colleagues created a pop-up branch
  • 12,000 people attended the Alzheimer’s and Dementia Show , where we promoted our Nationwide branch dementia clinics
  • Nationwide members donated £246,000 through their Annual General Meeting votes that we’re using to grow our policy and public affairs work
Alice Streete (Nationwide) with Sureena Brackenbridge MP

Alice Streete (Nationwide) with Sureena Brackenbridge MP