Admiral Nurse answering questions on Dementia UK Admiral Nurse Helpline

Admiral Nurse Dementia Helpline

Call our Helpline for free on 0800 888 6678, send an email to or fill in this form to speak to a dementia specialist Admiral Nurse

We know things might feel overwhelming right now. But we can help you. Dementia UK is the charity for specialist dementia care, and our Admiral Nurses have helped thousands of families live better for longer with dementia. We can help you understand the condition and feel more in control, giving you the tools and the confidence to manage your future with dementia together – one step at a time.

The nurses on our Helpline are here when people need help. They have the time to listen and the knowledge to solve problems. As dementia specialists, Admiral Nurses help families manage complex needs – considering the person living with dementia and the people around them. They also work in local community services, groups of GP practices, NHS hospitals and Admiral Nurse clinics. The nurses on our Helpline will be able to advise whether there is a service that you can access in your area.

They can also guide and empower other healthcare professionals to support a person and family. However, please note they cannot make contact directly with that person or family (unless they contact the Helpline themselves) or take third party referrals from statutory or third sector organisations.

By engaging with the Helpline service you are agreeing to our terms and conditions and privacy policy.

Our opening hours

  • Monday to Friday: 9am to 9pm
  • Saturday to Sunday: 9am to 5pm
  • Open Bank Holidays, except 25th December

What happens when I call?

Our Admiral Nurses will listen to you and give advice, support and information.

You can take your time. There’s no time limit and you can call back whenever you need us.

If suitable, you’ll receive tailored information after your call which will be sent out in the post or by email.

Occasionally our Helpline gets very busy and you might not be able to get through straight away. If that happens, please leave a message with times suitable for a call back and one of our nurses will get back to you as soon as possible.

Information and resources you might need

Are you looking for information about how to get a diagnosis? Read our advice on getting a diagnosis.

Want to know about the different types and symptoms of dementia including Alzheimer’s disease? Read our guidance on symptoms.

You can also find information and advice around changes in behaviour such as sundowning or false beliefs.

Other ways to get in touch

You can also contact a specialist dementia nurse by emailing us at Please try and be as succinct as possible so we can easily understand your situation and be able to give you useful support and advice. It would also be useful if you include your phone number in case we need to clarify anything. You can also send the team a message through our online form.

Terms and conditions

You can view our Admiral Nurse Dementia Helpline terms and conditions of use here.

two Admiral Nurses working on the Helpline

Book a virtual appointment with an Admiral Nurse

Talk to an Admiral Nurse at a time that works for you by video or telephone call.

Appointments are free and confidential and available between Monday and Friday, from 9am to 4pm.

We are currently experiencing high levels of demand, with appointments booked one to two weeks in advance

Book an appointment
Woman reading advice with Admiral Nurse

Read more advice

Read more specialist information and advice from our Admiral Nurses on the website

More advice

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