Facebook Fundraising Community Coordinator (2x roles available)
Department: Community and Events Fundraising Location: Remote Hours of Work: 18.75 hours (evenings and weekends) Contract: 12-month contract, part-time Salary: c£22,000 per annum (subject to experience) Annual Leave: 33 days (excluding 8 bank holidays)
About the role
There are currently over 900,000 people living with dementia in the UK, and this is expected to increase to 1 million by 2025, and 1.4 million by 2040.
In response to this, Dementia UK provides specialist dementia support for families through our Admiral Nurse service. When things get challenging or difficult for people with dementia and their families, Admiral Nurses work alongside them, giving the one-to-one support, expert guidance and practical solutions that people need. The unique dementia expertise and experience an Admiral Nurse brings is a lifeline – it helps everyone in the family to live more positively with dementia in the present, and to face the challenges of tomorrow with more confidence and less fear.
In the past 18 months Dementia UK has developed a successful virtual event fundraising program that has provided a new income stream and access to new audiences. Dementia UK is expanding the virtual events team to ensure that we have the capacity to maintain and develop this new income stream.
The Facebook Fundraising Community Coordinators will support the virtual events team by managing the Facebook Groups for each event out of hours, ensuring our supporters receive an excellent experience. You’ll be responsible for posting Facebook posts on the group (and thinking of your own engaging posts to support the Virtual Events Executive), responding to posts and direct messages, keeping the Facebook Group a positive space for our supporters, motivating them to complete the challenge and raise sponsorship for Dementia UK. You will also need to deal with any issues that arise on the group swiftly and effectively.
You’ll be responsible for responding to any enquiries in our virtual events inbox, providing administrative support to the whole team, acknowledging donations, and providing an exceptional experience to our event supporters via phone, email and Facebook. You’ll become a Facebook fundraising expert.
As part of our commitment to Equality, Diversity and Inclusion, we shortlist on the basis of responses to the application questions only. Although we need a CV, it will not be used to shortlist and so candidates need to make sure they fully answer the questions. Please send your answers to the application questions to email@example.com.
Closing date: 5PM 24th January
Why work for Dementia UK
By joining Dementia UK you will become part of a diverse and dedicated team of people where you will be supported and encouraged to not only use but develop your skills