Volunteer

Dementia UK welcomes all sorts of voluntary help - if you would like to give us some of your time we can use your skills and talents! Here are some suggestions you might like to consider:-

• Helping us out at our offices in Camden, by taking on some administrative or financial work, either on a regular or "one-off" basis.
• Helping out at a fundraising event or at one of our training courses.
• Donating your skills in design, PR or media.

If you are a carer or a former carer, perhaps you might like to consider joining Uniting Carers, contributing to training by relating your experiences or sitting on one of our committees.

We are always keen to involve carers in the recruitment process for Admiral Nurses and in providing advice on the carer's perspective, and we would love to hear from you. Please email volunteers@dementiauk.org if you would like further details or download an Application Form.

We value all forms of voluntary help, and strive to treat our volunteers with the respect and consideration that paid members of staff are entitled to expect. We will reimburse travel and caring expenses as appropriate.

Volunteer Opportunities

Receptionist Volunteer

Camden High Street
London
NW1 0JH
Tel: 020 7874 7228/7210
Fax: 020 7874 7219
Contact: Donna Farrell

Description:

The role of Receptionist Volunteer is to support the office function within Dementia UK. The Receptionist Volunteer would report to the Office Manager/Volunteer Coordinator who will provide supervision and support, as agreed and required.

This position would suit someone wanting to contribute to the charitable sector or possibly gain office experience. Punctuality, reliability and a pleasant personality are essential to this position.


Task:

We operate a small but busy reception area and you will be expected to:

• Assist in creating a warm welcome to clients, visitors and staff
• Answering all telephone calls & transferring or taking messages where appropriate
• Respond to email requests using Microsoft Office suite
• Assist to input information and scan documents onto Raiser Edge data base (training will be provided)
• Take in parcels, deal with post & provided administrative support to the Office Manager/Volunteer Coordinator
• To carry out voluntary duties in accordance with Dementia UK policies and procedures, in particular Health & Safety, Equal Opportunities and confidentiality

We will offer:

• Supervision and support sessions
• On the job training as appropriate
• Buddy
• Reference after 3 months

When Required: September 2010- At least two days a week, preferably on the same day to add structure and consistency, however flexibility is essential.

Skills and Qualifications:

We are looking for someone who:

• Preferably has previous Receptionist experience
• Literate in Windows XP and or the Microsoft Office suite
• Good literacy skills
• An effective communicator
• Friendly telephone manner

Training Admin Support Volunteer

Dementia UK

Description:

The role of Admin Support Volunteer is voluntary and exists to support the admin function
within for Dementia UK. The Admin Support Volunteer will be responsible to the Senior
Training Administrator who will provide supervision and support, as agreed.

This position would be suitable for someone wanting to gain office experience and/or
wanting to learn more about the charitable sector.


Task:

• To assist with photocopying and collation of support materials for courses (including
  handouts, workbooks, forms etc) and promotional materials
• To maintain and update contact details of organisations on Dementia UK's mailing lists
  and databases (including Microsoft Outlook)
• To assist the Training Team with the administration and processing of Open Courses
  bookings, as appropriate
• To deal with telephone enquiries, as appropriate
• To assist the Training Team with the servicing of meetings and courses held in the
  Dementia UK Training Suite (eg arranging furniture, refreshments etc)
• To prepare mailings to promote Dementia UK and its services
• To assist the Training Team with filing and other reasonable administrative duties
• To attend supervision and support sessions with the Senior Training Administrator and
  training, as required.
• To search the Internet for potential organisations to which Dementia UK training could be
  promoted and record contact details
• To carry out duties in accordance with Dementia UK policies and procedures, in
  particular Health & Safety, Equal Opportunities and confidentiality
• To carry out voluntary duties in accordance with Dementia UK policies and procedures,
  in particular Health & Safety, Equal Opportunities and confidentiality

When Required: Monday-Friday

Commitment: Part Time

Starting: September 2010, three days a week from 10.30 to 14.30 preferably on the same days to add structure and consistency, however flexibility is essential.

We will offer:

• Reference after 3 months
• Supervision and support sessions
• On the job training as appropriate
• Buddy

Skills and Qualifications:

• We are looking for someone who:
• Preferably has previous office experience
• Literate in Windows XP and or the Microsoft Office suite
• Good literacy skills
• An effective communicator
• Friendly telephone manner

Administrator - Volunteer
Salary: N/A
Hours: Flexible
Base: London

Can you spare some time each week to provide valuable administrative assistance? We have a number of Volunteering opportunities within the organisation.

We need some help to:

• Maintain an efficient office
• Type correspondence
• Work with Raiser's Edge database
• Reception cover
• Update client's computerised/paper files
• photocopying

This is a great opportunity to help in the community that you live or work in. It's good office experience with varied and interesting tasks. Every day is different and we are a small and friendly office.

Skills/Qualifications**
You should:

• Be able to work on your own initiative
• Adhere to confidentiality procedures
• Be aware of data protection

** we will introduce you to all policies and procedures in your induction period**

Times you can volunteer:

Monday: Morning , Afternoon
Wednesday: Morning , Afternoon
Friday: Morning, Afternoon

For more details or to apply for this opportunity, click here to download the registration form. Please also supply us with your latest CV. Email your application and CV to volunteers@dementiauk.org or post to: Dementia UK, 6 Camden High Street, London, NW1 0JH